Exclusive Services

At Ethereal, we strive to create services and products that don't just meet the needs of their users but inspire these users to do more, go further and become more than just what is.

Our approach is tried and tested, and we have painstakingly reduced all of our winning recipes into repeatable frameworks.

Design Strategy

For Us, Design Strategy is not about creating the best path to the product, but understanding and defining the why behind the services and products we design.

We use our unique framework of longings to help design an outcome that not only meets needs delightfully but also satiates the innate longings behind those needs.

CX + Service Design

Service Design, Journey Mapping and the creation of services are around how best can we mobilize the process, people and systems to serve the customers better.

Again, we use the XRL/TRL framework to ensure a balanced and holistic approach to designing a holistic journey experience.

Purpose Driven Experience (PX)

Building with deep meaning at the base is one of the most difficult things to get right in todays world of superflux.

Our unique Origin - Meaning - Morality - Destiny helps chart a unique perspective with a strong foundation, one that lends itself to building journeys of customer activation, retention and loyalty in your product and services.

End to End Product Design & Build

Building of the PX framework, and backed by solid technology architecture services and a versatile technology build team, we are one of the few design agencies that can take a product idea end to end and deliver on time and spec.

Again the LEE framework, Logical Consistency, Empirical Adequacy, and Experiential Relevance, ensure that the product is meaningfully relevant in design and performance

Intellegent Edge/LEdge/New Tech

As a maker organization, Ethereal has always invested in creating and working on new technology, successfully designing and deploying multiple products in this space.

We use a bespoke approach, reach out to know more and view different dimensions of possibility.

Intellegent Core

The foundation of modern-day products and services has its heartbeat in its intelligent core.

Developing the intelligent core, as a service that may be consumed across the CX journey - from evangelism - buying, onboarding, activation, use, loyalty, is a tried and tested framework that is at play, XLXL -